FAQs

Terms & Conditions:

Welcome to oramai-london.com.

References in these Terms and Conditions to “we”, “us” and “Oramai” are to Oramai London.

By entering the Oramai website you agree to abide by the terms and conditions of use. The placement of an order online indicates your acceptance of these terms and conditions. If you do not agree to follow these, please do not use the website.

The oramai-london.com website is provided solely for your personal use. You may not use this website for any commercial purposes.

We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes and your continued use of this site following any such changes shall signify your agreement to be bound by the modified terms of conditions.

Ordering:

When you place an order on our website, you will receive an acknowledgement e-mail confirming receipt of your order. No contract for the sale of any goods will exist between you and Oramai until we accept your order, and dispatch it to you. We will confirm this by sending you a shipping confirmation email. We must receive payment of the whole of the price of the goods that you order before your order can be accepted. If your order has not been accepted, you will receive an email detailing the reasons.

Payment:

All prices on oramai-london.com are listed and charged in Pounds (£) Sterling. Currency conversions listed on the website are approximations only and may not reflect the currency conversion rate applied by your payment provider. When submitting an order to Oramai you warrant that all details you have provided are valid and accurate and that when your order is accepted and processed by us, payment will be made in full. All credit/debit cardholders are subject to validation checks and authorisation by their card issuer. We will not be liable for any delay or non-delivery of your order, if your payment provider refuses to authorise payment.

Agreement Termination:

Oramai reserves the right to terminate our agreement with you if you breach any of our terms and conditions, fail to make payment when due or if we suspect that you have been or are planning to be involved in fraudulent activity on oramai-london.com

Products:

We have made every effort to display the colours of our products as accurately as possible. However, as device displays vary, accuracy of colours cannot be guaranteed.

Copyright:

All material on oramai-london.com including all designs, pictures, photographs, written text is, unless specified otherwise, copyright of Oramai or our content or technology providers or their respective owners and may not be reproduced without prior permission. All worldwide rights are reserved. You may not use or copy, download, store, modify, distribute, broadcast, show or play in public, reproduce or incorporate into any other work any material from this site without the express written consent of Oramai. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Oramai.

Privacy:

We are committed to ensuring and safeguarding the privacy of our users. Privacy is important to us and we respect this in regards to Internet use. We will only use the information provided by you lawfully and in accordance with the Data Protection Act 1998. When you make a purchase from oramai-london.com, we will need to collect certain information to process your transaction and fulfil your order. We will not sell, rent, lease or otherwise distribute this information to any other company. The information we require to process your order includes: Your full name, billing address, delivery address, contact number, e-mail address and payment details. This information enables us to both process your order successfully and communicate with you in terms of delivery. From time to time it may be necessary for us to complete certain security checks during which time we may consult a credit reference agency.

Liability:

Although Oramai will do it’s best to ensure the accuracy of all the information within its website, we shall not be liable for damages of any kind resulting from the use of this site. If a product is advertised at an incorrect price due to a typographical error or a supplier error, we reserve the right to refuse or cancel an order whether or not said order has been confirmed. In such a case, we will make you aware of this and a full refund will be given, if required.

Oramai does its utmost to ensure safe delivery of your order to your address. However, we shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

We make no warranty that the Oramai website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer.

We have taken every measure to prevent Internet fraud and ensure the security of any data collected from you. However, we cannot be held responsible in the unlikely event of a security breach in our computer servers.

Law:

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.